طراحی مدل ارزیابی عوامل مؤثر بر رفتار نوستالژیک با رویکرد شاخص‌های فرهنگی هافستد و عوامل اجتماعی، میراث و نگرش برند (مطالعه موردی: بازارهای نوستالژیک شهر تهران)

نوع مقاله: مقاله پژوهشی

نویسندگان

1 دانشجوی دکتری مدیریت بازرگانی، واحد شهر قدس، دانشگاه آزاد اسلامی، تهران، ایران

2 استادیار، گروه مدیریت بازرگانی، واحد شهر قدس، دانشگاه آزاد اسلامی، تهران، ایران

3 دانشیار، گروه مدیریت بازرگانی، واحد تهران مرکزی، دانشگاه آزاد اسلامی، تهران، ایران

چکیده

از آنجایی که رفتار نوستالژیک مصرف‌کننده می‌تواند موجب شناخت و درک صحیح رفتار مصرف‌کننده و برآورده کردن نیازها و خواسته‌های آنان به بهترین شیوه ممکن شود، لذا در این پژوهش ابتدا به بررسی و شناسایی شاخص‌های فرهنگی هافستد و عوامل اجتماعی پرداخته شده و برای آنها مؤلفه‌های زیر در نظر گرفته شده است: شاخص‌های فرهنگی هافستد که شامل مادی‌گرایی، فردگرایی، جمع‌گرایی، مردمداری در برابر زن‌مداری، فاصله قدرت، اجتناب از عدم اطمینان و مؤلفه‌های اجتماعی شامل ساختار خانواده، گروه‌های مرجع می‌باشد و تأثیر این مؤلفه‌ها بر روی رفتار نوستالژیک بررسی می‌شود. سپس تأثیر رفتار نوستالژیک بر روی میراث برند، نگرش برند بررسی می‌شود. در مرحله بعد تأثیر رفتار نوستالژیک، میراث برند و نگرش برند بر روی نیت خرید بررسی شده و در نهایت تأثیر نیت خرید بر روی خرید واقعی سنجیده می‌شود. روش‌شناسی این پژوهش در دو مرحله انجام شده است: در مرحله اول با استفاده از روش تحلیل عامل اکتشافی تجزیه و تحلیل انجام شده و در مرحله دوم با استفاده از معادلات ساختاری، مدل‌یابی انجام شد. یافته‌ها و نتایج حاصل از این پژوهش بیانگر این است که از بین شاخص‌های فرهنگی هافستد و عوامل اجتماعی، مؤلفه‌های فاصله قدرت، فردگرایی و گروه‌های مرجع بر روی رفتار نوستالژیک تأثیر معناداری دارند ولی مؤلفه‌های مادی‌گرایی، جمع‌گرایی، اجتناب از عدم اطمینان، مردمداری در برابر زن‌مداری و ساختار خانواده بر روی رفتارهای نوستالزیک تأثیر معناداری ندارند. همچنین رفتار نوستالژیک و نگرش بر روی نیت خرید تأثیر معناداری دارند ولی میراث برند بر روی نیت خرید تأثیر معناداری ندارند و در نهایت نیت خرید بر رفتارخرید واقعی تأثیر معناداری دارد.

کلیدواژه‌ها


عنوان مقاله [English]

Design evaluating model of Nostalgic behavior on Hofsted Index, social factors and brand heritage & attitudes (case study: Nostalgic shopping center in Tehran)

نویسندگان [English]

  • soraya fatholahi 1
  • Elham Faridchehr 2
  • nader ghareb navaz 2
  • vahed reza mirabi 3
1 PhD Student in Business Administration, Qods City Branch, Islamic Azad University, Tehran, Iran
2 Assistant Professor, Department of Commercial Management, Qods City Branch, Islamic Azad University, Tehran, Iran
3 Associate Professor, Department of Business Management, Central Tehran Branch, Islamic Azad University, Tehran, Iran
چکیده [English]

Since the consumers' nostalgic behaviors can bring about a real understanding and recognition of consumer's behavior and meeting consumer demands the best possible way, the effect of nostalgic behavior on consumer behavior has critical role in actual purchase. In the present study, we first examined and identified the hofsted index and social factors and considered the following components for each: cultural and social factors included; (hofsted index) materialism, individualism, collectivism, masculinity, power distance, uncertainly avoidance and family structure, reference groups. Then, the effect of these factors on nostalgic behaviors examined. Later on, the effect of nostalgic behavior on brand heritage, brand attitudes investigated. Then the effect of nostalgic behavior, brand heritage, brand attitudes on purchase intention (PI) were investigated and finally, the effect of PI on actual purchases measured. The methodology of had two stages: stage one was examined using exploratory factor analysis (EFA) and the second stage using structural equations (SE). The analytical results showed power distance, individualism, reference groups are significantly related Nostalgia behavior but materialism, collectivism, uncertainly avoidance, masculinity, family structure is not significantly related nostalgia behaviors. Nostalgia behavior, brand attitudes affect purchase intention, but brand heritage is not significantly related purchase intentions. Finally purchase intentions are significantly related purchase behavior.

کلیدواژه‌ها [English]

  • Consumer Nostalgia Behavior
  • Hofsted Index
  • brand heritage
  • Brand attitude
  • Purchase Behavior
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